audits

Accessibility is foundational to ensuring content is findable, usable, and optimized for the largest possible population. 

Digital Echidna can help your team understand how your existing content and structure may be preventing an ideal online experience and offer solutions to help optimize your impact. 

An accessibility audit can include:

• a review of your existing analytics;
• an automated audit seeking accessibility concerns;
• an evaluation of keyboard navigation effectiveness;
• an evaluation of screen reader friendliness;
• responsive design recommendations;
• a manual usability audit by our in-house accessibility consultant using assistive devices for up to five user journeys/scenarios;
• identification of priority requirements for compliance and performance; and
• an analysis report including recommendations for remediation

And once we’ve executed remediation efforts, we can continue to support you through subsequent  automated and manual scans that can help keep you on track, evaluate effectiveness, measure success, and identify the next steps.

We encourage you to learn more about accessible web design, AODA compliance, and how building content with universal accessibility in mind can ensure that all your users can better access and use your content. Visit the Echidna blog for tips and advice. 

Site speed and performance are critical to a site’s success. While improvements in these areas are always taken into consideration during a website redesign or redevelopment, the infrequency of those projects can mean that performance slips over time if not maintained. 

Our performance audits can include the following:

• web server security (machine hardware, operating system, access security);
• software security;
• privacy law compliance (GDPR, CCPA, etc.);
• Drupal Core code;
• performance and uptime;
• user experience;
• current-state analysis; and
• search engine optimization (metadata, sitemap, search console).

For more information, please read our series on site performance and site speed.

A content audit is necessary to see the big picture of your organization’s content and help ensure you’re on the right track. A deep dive into the content can include a ROT analysis (redundant, outdated, trivial) of your  content’s quality and relevancy, as well as a competitive analysis, consistency checks (style, voice, grammar, etc.), SEO/keywords, and more depending on the amount of existing content.

Read some tips for ‘spring cleaning’ your existing content to get you started and check out our writing for the web training.

A User Experience (UX) audit evaluates your existing website to see how it aligns with your primary audience and primary goals, and how it supports secondary and tertiary audiences or goals. 

No UX audit is the same. The depth of the audit, tactics to be used, and testing to be conducted depend entirely on an organization's current online presence and what they want to accomplish. 

UX audits can be complemented by any one or more of the following: 

• surveys
• interviews
• focus groups (virtual or in-person)
• card sorting
• tree testing, and/or first-click testing to provide a more comprehensive overview of the project's requirements. 
• moderated or unmoderated user testing

UX audits evaluate the information architecture as a whole, including navigation and content groupings, content architecture and language, content positioning, audience priority, imagery, and tone and voice. 

Often, these audits will result in a report or presentation to key stakeholders outlining the current state. These can also include a report of recommendations for improving the user experience.